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Customers are our most valuable asset
We recognize that building a long-term relationship with you depends
a great deal on trust. This trust begins with our commitment to
respecting as well as protecting your privacy.
We've structured our web sites so that, in general,
you can visit Simone Bullen Real Estate on the Web without identifying
yourself or revealing any personal information. Once you choose
to provide us personally identifiable information (name, address,
e-mail address, phone number, etc.) you can be assured that it will
only be used to support your customer relationship with Simone Bullen
Real Estate.
What information we
collect
The types of personal information collected by Simone Bullen Real
Estate includes name, contact, billing information, banking details,
and others. This information is only captured when volunteered by
you. Data collected online may also be combined with information
provided by you through other formats e.g. previous interaction,
survey’s and conversations.
How we use the information.
Simone Bullen Real Estate uses your information to better understand
your needs and provide you with better service. Specifically, we
use your information to complete transactions your behalf, to communicate
back to you, to update you on service and benefits, and generally
provide you with the best service possible.
From time to time, we may also use your information
to contact you for market research or to provide you with marketing
information we think would be of particular interest. At a minimum,
we will always give you the opportunity to opt-out of receiving
such contact. In addition, we will also follow local requirements,
such as allowing you to opt-in before receiving unsolicited contact,
where applicable.
Whom we share the information
with
Simone Bullen Real Estate will not sell, rent, or lease your personally
identifiable information to others. Unless we have your permission
or are required by law, we will only share the personal data you
provide online and through other means with other Simone Bullen
Real Estate associates, entities and/or business partners who are
acting on our behalf or yours.
Landlords
Real estate and tax laws now require that a minimum amount of information
must be collected. If the information is not provided, we may not
be able to act on your behalf effectively or possibly at all.
We may disclose this information to other parties
including landlords, their solicitors, landlords mortgagee, referees
you have nominated, organisations/tradespeople required to carry
out maintenance, rental bond authorities, tribunals/court, collection
agents and other real estate and landlords as required to perform
our duties under our agreement, to achieve the other purposes specified
above or as otherwise allowed under the Privacy Act 1988.
Tenants
Personal information collected by us in a course of a tenancy and
any subsequent tenancy is necessary for us to verify your identity,
to process and evaluate your application and manage the tenancy.
Personal information about you which has been collected in the application
and during the course of the tenancy, including property inspection
reports, may be disclosed to other parties as permitted by the Privacy
Act 1988, including to the landlord, referees, other agents and
operators of tenancy reference databases. Information already held
on tenancy reference databases may also be disclosed to us. If you
fail to comply with your obligations under the tenancy agreement,
that fact may also be disclosed to the landlord, other agents and
operators of tenancy reference databases.
More Information
If you require additional information relating to our privacy policy
or would like to update the information we currently hold on your
behalf please contact us immediately.
Revisions
Simone Bullen Real Estate may revise this Privacy Statement at any
time by updating this posting. You should visit this page from time
to time to review the then-current Statement.
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